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Article 1 - Definitions  

1. Add Valore, established in Beverwijk, Chamber of Commerce number 82110190, is referred to in these general terms and conditions as 

referred to as seller.   

2. The seller's counterparty is referred to as the buyer in these general terms and conditions.   

3. Parties are seller and buyer together.   

4. The agreement means the purchase agreement between the parties.   

Article 2 - Applicability of general terms and conditions  

1. These terms and conditions apply to all quotations, offers, agreements and deliveries 

of services or goods by or on behalf of the seller. 

2. Deviation from these terms and conditions is only possible if expressly and in writing by the parties 


Article 3a - Payment Webshop 

1.In the case of an order from the webshop. The full purchase price is always immediately in de 

webshop fulfilled. When making reservations, in some cases a deposit is expected. In that case 

the buyer will receive proof of the reservation and the prepayment.   

2. If the buyer does not pay on time, he is in default. If the buyer remains in default, the seller is entitled to de 

to suspend obligations until the buyer has fulfilled his payment obligation.   

3. If the buyer is in default, the seller will proceed to collection. The charges related to die 

collection shall be borne by the buyer. These collection costs are calculated on the basis of 

the Decree on compensation for extrajudicial collection costs.   

4. In the event of liquidation, bankruptcy, attachment or suspension of payment of the buyer, de 

the seller's claims against the buyer are immediately due and payable. 

5. If the buyer refuses to cooperate with the execution of the order by the seller, he is still 

always obliged to pay the agreed price to the seller.   

Article 3b - Payment B2B services 

1. Invoices must be paid within 14 days of the invoice date, unless the parties do so 

have made other agreements or a different payment term is stated on the invoice. Subscription types must be paid at the end of the month. 

2. Payments are made without any appeal to suspension or settlement by transfer from the 

amount owed to the bank account number specified by the service provider. 

3. If the client does not pay an invoice within the agreed term, he is legally entitled, 

without any reminder being required, in default. From then on, service provider 

entitled to suspend the obligations until the client has fulfilled his payment obligations 


 4. In the event of liquidation, bankruptcy, attachment or suspension of payment of the client, de 

claims of the service provider on the client are immediately due and payable.  

5. If the client refuses to cooperate with the execution of the assignment by the service provider, then 

he is still obliged to pay the agreed price to the service provider. 


Article 4 - Offers, quotations and price  

1. Offers are without obligation, unless a term of acceptance is stated in the offer. Becomes 

If the offer is not accepted within that term, the offer will lapse.  

2. Delivery times in quotations are indicative and, if they are exceeded, do not entitle the buyer to 

dissolution or compensation, unless the parties expressly agree otherwise in writing 


3.Offers and quotations do not automatically apply to repeat orders. Parties must do this 

expressly and in writing.  

4. The price stated on offers, quotations and invoices consists of the purchase price including de 

VAT owed and any other government levies.  

Article 5 – Right of withdrawal 


1. There is no right of withdrawal when the products are customized according to its specifications 

made, there is a possibility of copying or have a short shelf life. 

Article 6 - Prices 

1. The prices stated on offers, quotations and invoices from the service provider are exclusive of VAT en 

any other government levies, unless expressly stated otherwise. 

2.The prices of goods are based on the cost prices known at that time. Increments 

of which, which could not be foreseen by the service provider at the time of doing the 

offer or the conclusion of the agreement may give rise to 

price increases.  

3. With regard to the service, the parties can request a 

fixed price match. 

4.If no fixed price has been agreed, the rate with regard to the service 

are determined on the basis of the hours actually spent. The rate is calculated according to de 

usual hourly rates of the service provider, applicable for the period in which he performs the work 

unless a different hourly rate has been agreed upon. 



Article 7 - Price indexation  

1. The prices and hourly wages agreed upon upon entering into the agreement are based on the op 

current price level. The service provider has the right to charge the client 

allowances to be adjusted annually on 1 July and 1 January. 

2. Adjusted prices, rates and hourly wages will be communicated to the client as soon as possible. 






Article 8 - Research and complaints 

1. The buyer is obliged to deliver the delivered at the time of delivery, but in any case within as short a time as possible 

possible term to be investigated. In doing so, the buyer should investigate whether quality en 

quantity of the delivered correspond to what the parties have agreed, at least that 

quality and quantity meet the requirements that apply to them in normal (trade) traffic.  

2. Claims regarding damage, shortages or loss of delivered goods must be 

within 10 working days after the day of delivery of the goods by the buyer in writing to seller 

be submitted.  

3. If the complaint is declared well-founded within the stipulated period, the seller has the right to either  

repair, or redeliver, or to waive delivery and send buyer a credit note for 

that portion of the purchase price.  

4. Minor and/or industry standard deviations and difference in quality, number, size or 

finishing cannot be held against the seller.  

5. Complaints regarding a particular product do not affect other products than 

parts belonging to the same agreement.  

6.After processing the goods at the buyer, no complaints will be accepted.  

Article 9 - Samples and models 

1. If a sample or model has been shown or provided to the buyer, it will only be assumed as designation 

have been provided without the item to be delivered having to comply with this. This is different as 

parties have expressly agreed that the item to be delivered will correspond to this.  

2. For agreements relating to immovable property, the surface or other  

dimensions and indications also presumed to be only intended as an indication, without the te 

supply case has to comply with it.  

Article 10 - Delivery 

1. Delivery is made 'ex works/shop/warehouse'. This means that all costs are for the buyer. 

2. The buyer is obliged to take delivery of the goods the moment the seller delivers or does it to him 

delivery, or at the time when these items are available to him according to the agreement 

be asked. 

3.If buyer refuses to accept or is negligent in providing information or instructions that 

necessary for the delivery, the seller is entitled to accept the goods at the expense and risk of the buyer 


4. If the goods are delivered, the seller is entitled to charge any delivery costs to 


5. If the seller needs information from the buyer for the execution of the agreement, de 

delivery time after the buyer has made this information available to the seller.  

6. A delivery term specified by the seller is indicative. This is never a deadline. At 

If the term is exceeded, the buyer must give the seller written notice of default.  



Article 11 - Force majeure 

1. Can the seller not, not timely or not properly fulfill his obligations under the agreement 

due to force majeure, he is not liable for damage suffered by the buyer.    

2. By force majeure, the parties mean in any case any circumstance with which the seller at the time of 

the conclusion of the agreement could not take into account and as a result of which the normal 

execution of the agreement cannot reasonably be required by the buyer, such as, for example 

disease, war or danger of war, civil war and riot, molestation, sabotage, terrorism, power failure, 

flood, earthquake, fire, industrial occupation, strikes, workmen lockout, modified 

government measures, transport difficulties, and other disruptions in the seller's business.   

3. Furthermore, the parties understand by force majeure the circumstance that supply companies of which 

seller is dependent for the execution of the agreement, not to the contractual 

obligations towards the seller, unless the seller can be blamed for this.   

4. If a situation as referred to above occurs as a result of which the seller does not meet his 

obligations towards the buyer, those obligations will be suspended as long as the seller 

cannot meet its obligations. If the situation referred to in the previous sentence is 30 calendar days 

has lasted, the parties have the right to terminate the agreement in writing in whole or in part 


5. In the event that the force majeure lasts longer than three months, the buyer has the right to terminate the agreement with 

terminate with immediate effect. Dissolution is only possible by registered letter. 

Article 12 - Transfer of rights 

1. Any party's rights under this Agreement may not be transferred without de 

prior written consent of the other party. This provision applies as a clause with 

property law effect as referred to in Section 3:83(2) of the Dutch Civil Code.   

Article 13 - Retention of title and right of retention 

1. The goods present at the seller and the goods and parts delivered remain the property of the seller 

until the buyer has paid the entire agreed price. Until then, seller can rely on his 

retention of title and take back the goods.   

2. If the agreed amounts to be paid in advance are not paid or are not paid on time,  

the seller has the right to suspend the work until the agreed part has been received 

met. Then there is creditor default. In that case, a late delivery cannot be accepted 

seller be challenged.   

3. The seller is not authorized to pledge the goods falling under his retention of title nor on 

to object in any other way. 



4. The seller undertakes to insure the goods delivered to the buyer under retention of title en 

to keep insured against fire, explosion and water damage as well as against theft and the policy op 

first request for inspection.   

5. If goods have not yet been delivered, but the agreed advance payment or price is not in accordance with 

agreement has been met, the seller has the right of retention. In that case, the item will not be delivered until buyer 

paid in full and in accordance with the agreement.   

6. In the event of liquidation, insolvency or suspension of payment of the buyer, the obligations of 

buyer immediately due and payable.   

Article 14 - Liability  

1. Any liability for damage arising out of or in connection with the execution of 

an agreement, is always limited to the amount concluded in the relevant case by the 

liability insurance(s) is paid out. This amount is increased by the amount of 

the deductible according to the relevant policy.   

2. The seller's liability for damage resulting from intent of  is not excluded.

willful recklessness of seller or his managerial subordinates. 

Article 15 - Complaint obligation 

1. The buyer is obliged to immediately report complaints about the work performed to the seller. The Complaint 

contains as detailed a description as possible of the shortcoming, so that the seller is able 

to respond appropriately.   

2. If a complaint is justified, the seller is obliged to repair the good and possibly replace it. 

Article 16 - Warranty ​


The parties have entered into an agreement with a service character, which for  enkel een 

contains an obligation of best efforts and therefore no obligation of result.  


Article 17 - Intellectual Property  

1. retains all intellectual property rights (including copyright, patent, trademark, 

drawing and design rights, etc.) on all products, designs, drawings, writings, carriers with 

data or other information, quotations, images, sketches, models, models, etc., unless 

parties have agreed otherwise in writing.  

2. The customer may not claim said intellectual property rights without prior written  

permission from  (let) copy, show to third parties and/or make available or otherwise 





Article 18 - Amendment of general terms and conditions 

1. is entitled to change or supplement these general terms and conditions.  

2.Changes of minor importance can be made at any time.  

  will discuss with the customer as much as possible in advance. 

4. Consumers are entitled to de  in the event of a substantial change to the general terms and conditions

to cancel agreement. 

Article 19 - Applicable law and competent court 

1. Only Dutch law applies to every agreement between the parties.  

2. The Dutch court in the district where  is located has exclusive jurisdiction to 

resolve any disputes between the parties, unless otherwise required by law. 

3. The applicability of the Vienna Sales Convention is excluded. 

4.When in legal proceedings one or more provisions of these general terms and conditions 

are regarded as unreasonably onerous, then the other provisions of 



Article 20 - Confidentiality 


Shared knowledge and documents are and remain the intellectual property of Add Valore. These may 

not be distributed further.  


 Article 21 - Fine for breach of confidentiality  

1. If the client violates the article of these general terms and conditions regarding confidentiality, then 

the client forfeits an immediately due and payable fine of € 10,000 on behalf of the service provider 

for each violation and in addition an amount of €500 for each day that that violation continues. 

This is regardless of whether the violation can be attributed to the client. In addition, for the 

forfeiture of this fine does not require prior notice of default or legal proceedings. 

There is also no need for any kind of damage.  

2. The forfeiture of the fine referred to in the first paragraph of this article shall not affect the other 

rights of the service provider, including its right to claim compensation in addition to the fine. 



Article 22 - Amendment of general terms and conditions 

1. is entitled to change or supplement these general terms and conditions.  

2.Changes of minor importance can be made at any time.  

  will discuss with the customer as much as possible in advance. 



Article 23 - Provision of information by client 

Add Valore acts on the basis of the information provided by the buyer. If this information 

incomplete or incorrect, reports, campaigns or other partial deliveries will not 

correspond to reality. Buyer bears the responsibility of correct 




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